Use this tool after your leadership team has learned about belongingness, human-centered leadership, and the three dimensions of continued care. AFFINITY™ provides the structure; your church determines the specific people, timing, resources, and procedures that fit its ministry.
Purpose: Design a practical continuity-of-care approach so people experience appropriate pastoral support, social connection, and care connection after an initial care encounter, collaboration, or referral.
Use this tool as a leadership-team build. Discuss each section together, agree on the church's approach, and record the decisions your team approves. This tool does not replace your church's policies, scope standards, eligibility process, crisis procedures, or referral process.
01 — Pastoral Care
Determine what appropriate pastoral support continues after the initial care encounter.
02 — Social Support
Determine how the church can support appropriate connection, community, and belonging while respecting the person's agency and circumstances.
03 — Care Connection
Determine what happens when another ministry, professional, provider, or community resource becomes involved in the person's care.
04 — Follow-Up & Continuity Plan
Turn your team's decisions into an operational plan.
Responsibility & Handoff
05 — Check the Three AFFINITY™ Outcomes
Use the continuity plan to test whether the church is moving toward the three outcomes of the AFFINITY™ system.